our privacy policyPrivacy Policy

At FlowersGhana, the privacy of our visitors is one of our top priorities. This policy outlines the types of information we collect and record, how we use it, and the steps we take to secure it. By using our website, you consent to the practices described below.

1. Scope of This Policy

  • Online Activities Only: This Privacy Policy applies strictly to information collected through our website.
  • Exclusions: It does not apply to any information gathered offline or through channels other than this website.

2. Consent

By browsing or interacting with FlowersGhana, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our site. For any questions or clarifications, feel free to contact us.

3. Information We Collect

3.1. Personal Information

  • Registration Details: We may request your name, email address, phone number, shipping address, and other relevant contact details.
  • Direct Communication: We may collect additional information necessary to respond effectively.

3.2. Non-Personal Information

  • Analytics & Usage Data: We track how visitors use our site for statistical analysis and site optimization.
  • Log Files: Standard log data includes IP addresses, browser types, ISP details, and more, not tied to any personally identifiable information.

4. How We Use Your Information

  • Operate and maintain our website.
  • Improve user experience.
  • Analyze performance.
  • Customer support and communication.
  • Fraud prevention.

5. Cookies and Web Beacons

FlowersGhana uses cookies to store user preferences and enhance site functionality. Some cookies come from external apps. You can manage cookie preferences via your browser settings.

6. Third-Party Advertising and Links

Third-party ad servers may use cookies to measure ad effectiveness or tailor content. FlowersGhana does not control these cookies.

7. CCPA Privacy Rights (for California Residents)

  • Request disclosure of collected data.
  • Request deletion of personal data.
  • Opt-out of data sale.

8. GDPR Data Protection Rights (for EU Residents)

  • Access, rectify, or delete personal data.
  • Restrict or object to data processing.
  • Request data portability.

9. Children’s Privacy

FlowersGhana does not knowingly collect personal information from children under 13. Please contact us if you believe your child has shared personal data.

10. Data Security

We employ robust security measures, including encryption and regular audits, to protect your personal information.

11. Changes to This Policy

We may update our Privacy Policy. Any changes will be posted here with a revised "Last Updated" date.

12. Contact Us

For questions or to exercise your rights under CCPA or GDPR, please contact us at support@flowersghana.com.